FAQ

Q: How I fit sign up for undefined?
A: To sign up, click "Sign Up!" for top left of homepage. E go open short sign-up form wey you go fill.

Q: I still dey wait make I receive verification email after I finish sign-up form – how I fit solve dis issue?
A: If you never still receive verification, you fit contact our support team, dem go verify your account manually if problem still dey.

Q: I need help to open account. Wetin I go do?
A: Make sure say you never register account before. If you no sure, type di email wey you think say you use register and click reset password link. If you still never receive forgotten password email, contact one of our support agents make dem investigate why you no fit register account with undefined.

Q: How I fit unsubscribe from promotional emails and texts?
A: To unsubscribe from communications, go "My Account" and click "Preferences," then untick di boxes near email or sms and click save. You fit also unsubscribe directly from our promotional emails or sms by clicking di unsubscribe link.

Q: How I fit close my account?
A: If you wan take break and pause your account small, you fit do am with time-out. After you login, dis option dey for "Responsible Gaming" section of undefined. For there you go see chance to pause your account for di time wey you want. If you wan close your account for long time, contact our support team through undefined or our Live Chat.

Q: I ask question for Live Chat, but I still dey wait for feedback.
A: For some times of di day, plenty players dey need help from our support agents. Because of dat, feedback fit take time. But our support service dey run 24/7, 365 days for year, and make sure say you go get feedback as soon as possible.